July ** we were on a flight from Munich Germany to Dulles airport via American airlines...

GetHuman-amaryncl's customer service issue with American Airlines from July 2019

Help with my American Airlines issue
The issue in GetHuman-amaryncl's own words
July ** we were on a flight from Munich Germany to Dulles airport via American airlines and British airways. We were to go home through London. Upon arrival in London, we found out the flight was cancelled ..NOT due to weather and were rebooked to DCA via Boston the following day. Boston flight was cancelled and we were rebooked for the next morning (today) at * am on flight number **** which was also cancelled. We had to rent a car to get home as no other flights were available to after * pm in the evening. Problem is Boston Logan still has our luggage. We need it transferred to DC ASAP. My ticket was FQPXJJ and husbands is HKTYTZ for last cancelled flight. My ticket number is ************. Please help. We have tried to reach baggage area several times with no luck. Lynda Clare and James Decristofaro

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American Airlines

Customer service issue
Reported by GetHuman-amaryncl
Jul 12th, 2019 - a year ago
Fixed
Seen by 9 customers so far
Similar issue to 12646 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-amaryncl started working on this issue
Jul 12th, 2019 1:08pm
GetHuman-amaryncl confirmed the issue is fixed. Hooray!
Jul 13th, 2019 6:35pm

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