I want to see if it is possible to upgrade and existing paid International flight to Ch...

GetHuman3087499's customer service issue with American Airlines from June 2019

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman3087499's own words
I want to see if it is possible to upgrade and existing paid International flight to China from preferred standard to business class with skymiles? If so, how many and how do I do it?
GetHuman3087499 did not yet indicate what American Airlines should do to make this right.
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American Airlines

Customer service issue
Reported by GetHuman3087499
Jun 14th, 2019 - a mon ago
I have an issue with American Airlines too
Not resolved
Seen by 4 customers so far
Similar issue to 11709 others
0 customers following this
Timeline
GetHuman3087499 started working on this issue
Jun 14th 5:18pm