Flight cancelled. Need to reschedule.

GetHuman-mkmowrer's Cancelled Flight issue with American Airlines from May 2019

Help with my American Airlines issue
The issue in GetHuman-mkmowrer's own words
The problem: Flight cancelled. Need to reschedule.
GetHuman-mkmowrer did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman-mkmowrer fixed the problem
We did not resolve this successfully. We were taken advantage of by a group that listed themselves online as American Airlines Customer Service and posed as AA agents. They overcharged us for booking a new flight and did not explain that we were being charged a booking fee. They also lied about the availability of a different AA flight and booked a flight on United. Be cautious!
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American Airlines

Cancelled Flight issue
Reported by GetHuman-mkmowrer
May 20th, 2019 - a mon ago
I have an issue with American Airlines too
GetHuman-mkmowrer shared how to fix
Seen by 4 customers so far
Similar issue to 10956 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman-mkmowrer started working on this issue
May 20th 11:52am
GetHuman-mkmowrer indicated the issue is not fixed yet.
May 23rd 12:58pm
GetHuman-mkmowrer confirmed the issue is fixed. Hooray!
May 23rd 1:00pm