A delay in my flight to Phoenix on the **th on American Airlines was delayed which caus...
GetHuman2925053's customer service issue with American Airlines from May 2019
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman2925053's own words
A delay in my flight to Phoenix on the **th on American Airlines was delayed which caused my flight to Puerto Vallarta to leave without me. American put me in the Double Tree for the night and gave me a $**.** credit for lunch at the hotel. The hotel charged me, up front, a $**.** fee on my credit card in case I used any of the services at the hotel. My lunch was more than $**.** so I paid cash for the balance. The breakfast was supposed to be included with the room. I left a cash tip. I did not use any of the services and yet they have charged me $**.** on my credit card. When I checked out, they never offered to take it off my card and I didn't think to ask. I guess they do that to all of the people you put in the hotel. I am disputing this charge with my credit card company but I thought you should know what they are doing.
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