A delay in my flight to Phoenix on the **th on American Airlines was delayed which caus...

GetHuman2925053's customer service issue with American Airlines from May 2019

Help with my American Airlines issue
First: share to improve GetHuman2925053's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2925053 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman2925053's own words
A delay in my flight to Phoenix on the **th on American Airlines was delayed which caused my flight to Puerto Vallarta to leave without me. American put me in the Double Tree for the night and gave me a $**.** credit for lunch at the hotel. The hotel charged me, up front, a $**.** fee on my credit card in case I used any of the services at the hotel. My lunch was more than $**.** so I paid cash for the balance. The breakfast was supposed to be included with the room. I left a cash tip. I did not use any of the services and yet they have charged me $**.** on my credit card. When I checked out, they never offered to take it off my card and I didn't think to ask. I guess they do that to all of the people you put in the hotel. I am disputing this charge with my credit card company but I thought you should know what they are doing.
GetHuman2925053 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman2925053 fixed the problem
We are waiting for GetHuman2925053 to fix the problem and share the solution with the rest of us customers.
Please help with my American Airlines issue
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman2925053
May 15th, 2019 - 3 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 6 customers so far
Similar issue to 10749 others
0 customers following this
Timeline
GetHuman2925053 started working on this issue
May 15th 4:10am