While checking in at the Kiosk at RDU on ******* for my flight to ST. Thomas (AA **** a...
GetHuman2893300's customer service issue with American Airlines from May 2019
Help with my American Airlines issue
The issue in GetHuman2893300's own words
While checking in at the Kiosk at RDU on ******* for my flight to ST. Thomas (AA **** at *:** am) I hit early check in instead of boarding pass and it charged my card $**. I called a rep over immediately and was told to go the the clerk at the Main check in counter and he could reverse the charge. I went right over but the clerk said he could not reverse the charge, but to just not board early and I wouldn't be charged. I did so and just got my bill and was charged.
GetHuman2893300 did not yet indicate what American Airlines should do to make this right.
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How GetHuman2893300 fixed the problem
Emailed customer relations after speaking with customer service. They instructed me on where to go on the internet and what to do to resolve the problem.
Please help with my American Airlines issue
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