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GetHuman2728665's customer service issue with American Airlines from April 2019

Help with my American Airlines issue
The issue in GetHuman2728665's own words
Get my money back ... I got a round trip ticket cause my grandma died and I wanted to go but I have some mental issues so I wasn't sure but this thing popped up saying if I paid a extra$** that I could cancel and not loose my $*** so I pushed it. Then my mom said if I go I would be sorry and I don't want to be sorry so I asked for my money back and they said I had to cancel before I get my money back and I cancelled just like they said and they said no you don't get your money now cause I cancelled. I am on disability for my issues and I have to see my doctor on that same day. I don't want to be sorry. I paid $** so I could cancel. Please help me
I have mental issues.
I want my money back.
Cause I paid $** so I could cancel and get my money back
I didn't what travel guard said and cancelled so I could get my money back and they said no that you have a no refund but I paid the $** so I could cancel
I have an issue with American Airlines too
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American Airlines

Customer service issue
Reported by GetHuman2728665
Apr 12th, 2019 - 10d ago
I have an issue with American Airlines too
Seen by 15 customers so far
Similar issue to 9340 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman2728665 started working on this issue
Apr 12th 12:11pm
GetHuman2728665 indicated the issue is not fixed yet.
Apr 12th 12:16pm