I purchased a first*business class level ticket from Chattanooga TN to Athens Greece...

GetHuman-shennard's Problem With a Flight issue with American Airlines from March 2019

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The issue in GetHuman-shennard's own words
I purchased a first*business class level ticket from Chattanooga TN to Athens Greece. On the first leg of the trip the flight from Chattanooga to Charlotte NC the size of the plane changed to a larger plane to include a first class seat where it previously did not at the time of my booking. My wife and I were seated in economy and I feel if this plane were available at the time of booking we would have been seated in first class. We would like to be seated in the first class seating with out have to pay the $****.** change of flight fee. According to the seat chart at AA.com their is no one in first class at this time. MY flight record number is MXHTYI.
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American Airlines

Problem With a Flight issue
Reported by GetHuman-shennard
Mar 30th, 2019 - 6 mons ago
I have an issue with American Airlines too
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Seen by 5 customers so far
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GetHuman-shennard started working on this issue
Mar 30th 12:06pm