Alaska Airlines made our reservation on American Airlines. Unfortunately, the reservati...

GetHuman-bucherre's customer service issue with American Airlines from February 2019

7840 similar
0 following
Help with my American Airlines issue
Did that get it fixed?
Waiting to see if GetHuman-bucherre fixed the issue with our suggestion.
The issue in GetHuman-bucherre's own words
Alaska Airlines made our reservation on American Airlines. Unfortunately, the reservation was split into * by Alaska: SFO-MIA and, separately MIA-MVD.*We flew from SFO to MIA on Feb. *, flight ****. The flight was full so Douglas Frazier, my husband, checked his carry-on.*Today is February **, we have called your call center * times and even wen to MVD to see what had happened: Nobody knows, the suitcase cannot be found.*On Feb. *, at *:** PM, AA-SFO sent me an email informing me that the bag was still in San Francisco. Because of the fast connection, we were not able to file a claim in MIA. *The Ref * given to us by AA-MVD is: BCCAA*********After all these calls, at this point no one knows where the suitcase is.
GetHuman-bucherre did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman-bucherre fixed the problem
We are waiting for GetHuman-bucherre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bucherre fixes it.
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman-bucherre
Feb 12th, 2019 - 7 mons ago
I have an issue with American Airlines too
Seen by 4 customers so far
Similar issue to 7840 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman-bucherre started working on this issue
Feb 12th 6:32pm
GetHuman-bucherre indicated the issue is not fixed yet.
Feb 12th 6:34pm