I need proof that we cancelled our flight for our travel insurance. A healthcare issue...

GetHuman1973327's customer service issue with American Airlines from January 2019

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The issue in GetHuman1973327's own words
I need proof that we cancelled our flight for our travel insurance. A healthcare issue made it impossible to travel, and I don’t know how to get proof since I made the cancellation over the phone. The cancellation was made on November **th, ****. Please help! The record locator number is: YYWYGH. *We were originally scheduled to fly out of TVC on AA**** on Sunday, December *. We were then to transfer in Chicago and take flight AA**** to Rochester, Minnesota. *We were to return home on Saturday, December *, ****, first on AA ****, and then AA****.
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American Airlines

Customer service issue
Reported by GetHuman1973327
Jan 16th, 2019 - 9 mons ago
I have an issue with American Airlines too
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Seen by 4 customers so far
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GetHuman1973327 started working on this issue
Jan 16th 1:01am