Hello,*My son was EXTREMELY ill and he was not able to fly on Friday, November **th to...

GetHuman1926993's customer service issue with American Airlines from January 2019

2 views
 | 
7025 similar
 | 
0 following
Help with my American Airlines issue
Next: our robot will wait on hold for GetHuman1926993 to get a American Airlines rep on the line!
Always use the GetHuman Phone tocall American Airlines. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1926993's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1926993 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman1926993's own words
Hello,*My son was EXTREMELY ill and he was not able to fly on Friday, November **th to Charlotte, NC (from Pittsburgh, PA - Ticket number *************). He is a student at University of Pittsburgh and he was supposed to fly to North Carolina to visit his grandmother and other relatives. He ended up seeing eight different doctors in the course of just four days (starting on November **th). In addition to those appointments, he was also seen at the hospital (in Pittsburgh). I submitted a request for a credit to be used in the near future, but my request was denied. I am asking once again. I am requesting that you make an exception and grant us credit to be used for a future flight. The cost of the roundtrip flight was close to $***. Thank you for reviewing this and please let me know if you would like me to send you all of his medical documentation.**As a consumer, I have many choices of airlines. I would love to share a positive story about your airline and I would love to continue flying on your airline. Thank you!**Sharon Olson****-***-****
GetHuman1926993 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman1926993 fixed the problem
We are waiting for GetHuman1926993 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines email you?
This email address isn't valid
Follow this issue
See how GetHuman1926993 fixes it.
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman1926993
Jan 9th, 2019 - a mon ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 7025 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1926993 started working on this issue
Jan 9th 12:55am