flight ***booked Sept ** **** SFO Phl Seats **D and Em, flight date Jan * ***** Notifie...

GetHuman1915292's customer service issue with American Airlines from January 2019

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The issue in GetHuman1915292's own words
flight ***booked Sept ** **** SFO Phl Seats **D and Em, flight date Jan * ***** Notified later of schedule change to flight *** departing *:**. Upon checking on Jan * for boarding pass seats changed to **C and D. Was not notified and assumed had same seats as original flight Upgraded to ** A and B at total cost of $$**.** Request refund of that amount as a result of no notification of seat change which were unacceptable to us.* AAvantage *A*NV** and *A*MU***James Gilliland
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American Airlines

Customer service issue
Reported by GetHuman1915292
Jan 7th, 2019 - a mon ago
I have an issue with American Airlines too
Not resolved
Seen by 7 customers so far
Similar issue to 6971 others
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Timeline
GetHuman1915292 started working on this issue
Jan 7th 4:56pm