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Before contacting them, items GetHuman1915292 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
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The issue in GetHuman1915292's own words
flight ***booked Sept ** **** SFO Phl Seats **D and Em, flight date Jan * ***** Notified later of schedule change to flight *** departing *:**. Upon checking on Jan * for boarding pass seats changed to **C and D. Was not notified and assumed had same seats as original flight Upgraded to ** A and B at total cost of $$**.** Request refund of that amount as a result of no notification of seat change which were unacceptable to us.* AAvantage *A*NV** and *A*MU***James Gilliland
GetHuman1915292 did not yet indicate what American Airlines should do to make this right.
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