Our flight from DFW to DTW was cancelled. We have no flight scheduled from American to...

GetHuman-cyndiegu's customer service issue with American Airlines from December 2018

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The issue in GetHuman-cyndiegu's own words
Our flight from DFW to DTW was cancelled. We have no flight scheduled from American to return to Detroit that they could guarantee. We have THREE PIECES of luggage including a SKI BAG. We paid a luggage fee of $*** for the luggage. We have had to book another flight ***** and need to collect out luggage from American. Our American Reference Number is XUUURN. Our Names are Marjorie Baubie and Shawtann Whitson. BAGGAGE tag numbers from ABQ to DFW to DTW are ***********, *** and ***. PLEASE HELP RESOLVE THIS.
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American Airlines

Customer service issue
Reported by GetHuman-cyndiegu
Dec 28th, 2018 - a yr ago
I have an issue with American Airlines too
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Seen by 7 customers so far
Similar issue to 6548 others
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Timeline
GetHuman-cyndiegu started working on this issue
Dec 28th, 2018 2:37am