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Before contacting them, items GetHuman-ddhousto may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman-ddhousto's own words
I booked my flight from MSP International in August ****. I'm booked on Flight **** to DFW which was departing at *:** am when I booked it in August. Yesterday I pulled up my itinerary and Flight **** is now scheduled to depart at *:** am! WTF! My flight from DFW to ONT Int is still the same as when booked. I need to know if my seat assignment is the same (**F) and if I can still print my boarding passes ** hours before flight departs.
GetHuman-ddhousto did not yet indicate what American Airlines should do to make this right.
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