On November *nd, my wife and I had to book one-way airline tickets from Jacksonville NC...
GetHuman-campcoup's customer service issue with American Airlines from November 2018
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The issue in GetHuman-campcoup's own words
On November *nd, my wife and I had to book one-way airline tickets from Jacksonville NC to Portland Maine due to a family medical emergency. The ticket agent was able to find us a one-way flight for the outrageous price of $****.** each. That was bad enough, but then we were charged an additional $** each just to book those tickets at the airport! I find this charge absolutely ridiculous and want to know if American will do anything to bring these costs a little more in line with something that is reasonable. To give you an idea how ridiculous this pricing was, that same travel later that afternoon on Delta was less than $*** each. But due to the emergency we had no choice. What is American willing to do for us, if anything?
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Nov 8th, 2018 2:34am
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