My daughter and husband just married and got on a flight to Philly for another flight t...

GetHuman-nikateac's customer service issue with American Airlines from September 2018

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The issue in GetHuman-nikateac's own words
My daughter and husband just married and got on a flight to Philly for another flight to Tampa to board a cruise. Flight to Tampa was delayed for "maintenance" for * hours and they were going to miss their cruise. No efforts were made to help and get them to where they needed to be. They were cussed at and laughed at by airline employees, and I need to speak to someone who can fix this for us. They are also not flying them back to columbus. They are making them rent a car and drive * hours back home. Money needs to be refunded as well.
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American Airlines

Customer service issue
Reported by GetHuman-nikateac
Sep 23rd, 2018 - 4 mons ago
I have an issue with American Airlines too
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Seen by 2 customers so far
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GetHuman-nikateac started working on this issue
Sep 23rd, 2018 4:42pm