I Just booked a flight with American Airlines with Reservation * XZZBTA with Smart Fare...

GetHuman1126044's customer service issue with American Airlines from September 2018

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The issue in GetHuman1126044's own words
I Just booked a flight with American Airlines with Reservation * XZZBTA with Smart Fares and when I sent in our money it was telling me I was booking with economy so I could assign our seats so me and my husband can sit together, now I get an email saying we have basic economy which is not what I signed up for with our tickets.**Me and my husband need to sit together, so can somebody tell me what seats you have assigned for us?
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American Airlines

Customer service issue
Reported by GetHuman1126044
Sep 11th, 2018 - a yr ago
I have an issue with American Airlines too
Not resolved
Seen by 18 customers so far
Similar issue to 3404 others
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Timeline
GetHuman1126044 started working on this issue
Sep 11th, 2018 12:33am