I purchased a first class ticket from Sacramento, CA to Indianapolis, IN for the **th...

GetHuman-cpantos's customer service issue with American Airlines from August 2018

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The issue in GetHuman-cpantos's own words
I purchased a first class ticket from Sacramento, CA to Indianapolis, IN for the **th of August. Ticket number *************. Identifier MJQOUB. I paid a total of $***.** for the ticket which consisted of $***.** charged to my American Express Card and two eVouchers of $***.** each. The eVoucher numbers were ******************* and *******************. The flight departure on the **th was delayed so I elected to cancel the trip and I requested a refund through customer service. The customer service representative refunded $***.** back to my credit card but I did not receive a refund of the two eVouchers. I am requesting that the two eVouchers for $***.** mentioned above be re-issued to me so that I can rebook this flight next month. Thanks, Chris Pantos
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American Airlines

Customer service issue
Reported by GetHuman-cpantos
Aug 22nd, 2018 - 5 mons ago
I have an issue with American Airlines too
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GetHuman-cpantos started working on this issue
Aug 22nd, 2018 3:37am