Issue **: *.* Hour Delay*Flight AA *****JFK (NY) to Ohare (IL)**This flight experienced...

GetHuman-frannykr's customer service issue with American Airlines from August 2018

Help with my American Airlines issue
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The issue in GetHuman-frannykr's own words
Issue **: *.* Hour Delay*Flight AA *****JFK (NY) to Ohare (IL)**This flight experienced multiple delays, resulting in a *.* hour total delay. Issues with the flights included mechanical issues, weather issues, and crew availability. I would like to be compensated with credit towards future trips or an upgrade on my upcoming trip to Curacao.**Issue **: Flight Change Refund*Flight AA****Ohare (IL) to JFK (NY)**I purchased extra room for this flight for $**.**. I was * hours early to the airport and switched my flight to an earlier flight leaving at *:** PM. Before paying the $**.** day of change fee, I was assured by the gate manager that the $**.** extra room charge would be refunded. I only switched my flight because I was told I would receive this refund. I have not seen the refund reflected in my account.**Hoping you can help. Thank you.
GetHuman-frannykr did not yet indicate what American Airlines should do to make this right.
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How GetHuman-frannykr fixed the problem
Go to the @americanairlinessucks twitter
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American Airlines

Customer service issue
Reported by GetHuman-frannykr
Aug 15th, 2018 - a yr ago
I have an issue with American Airlines too
Fixed
Seen by 13 customers so far
Similar issue to 2828 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-frannykr started working on this issue
Aug 15th, 2018 3:10pm
GetHuman-frannykr indicated the issue is not fixed yet.
Aug 15th, 2018 4:16pm
GetHuman-frannykr indicated the issue is not fixed yet.
Aug 15th, 2018 4:20pm
GetHuman-frannykr indicated the issue is not fixed yet.
Aug 15th, 2018 7:06pm
GetHuman-frannykr indicated the issue is not fixed yet.
Aug 16th, 2018 4:40pm
GetHuman-frannykr indicated the issue is not fixed yet.
Aug 16th, 2018 4:47pm
GetHuman-frannykr indicated the issue is not fixed yet.
Aug 16th, 2018 4:51pm
GetHuman-frannykr confirmed the issue is fixed. Hooray!
Aug 18th, 2018 6:48pm
GetHuman-frannykr confirmed the issue is fixed. Hooray!
Aug 19th, 2018 3:19pm