Yesterday my husband and i booked a flight with your airline to miami at * **am. Firstl...

GetHuman994116's customer service issue with American Airlines from August 2018

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The issue in GetHuman994116's own words
Yesterday my husband and i booked a flight with your airline to miami at * **am. Firstly the person by the front desk name david was very uncoperative and his body language was not welcoming. We board the gates at *am which was required off us. Upon reaching security it had a delayed back up which was no fault of ours. We reach by entrance to show our boarding passes just to enter the plane at * **am, where a young spanish girl with a stink attitude told us the plane close. First time i have book a flight with you all and would be the last. Imagine they give away our seats which we had confirmed seats and boarding passes and also security delayed which was no fault of ours and they never page our names on the mike. This travelling purpose was due to my father in law passing. Also it was a connected flight so we lose half of the money. This is the worst experience i ever had.
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American Airlines

Customer service issue
Reported by GetHuman994116
Aug 15th, 2018 - a yr ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 2825 others
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Timeline
GetHuman994116 started working on this issue
Aug 15th, 2018 11:32am