Yesterday my husband and i booked a flight with your airline to miami at * **am. Firstl...

GetHuman994116's customer service issue with American Airlines from August 2018

2825 similar
0 following
Help with my American Airlines issue
First: share to improve GetHuman994116's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman994116 to get a American Airlines rep on the line!
Always use the GetHuman Phone tocall American Airlines. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman994116 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
You can use to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman994116's own words
Yesterday my husband and i booked a flight with your airline to miami at * **am. Firstly the person by the front desk name david was very uncoperative and his body language was not welcoming. We board the gates at *am which was required off us. Upon reaching security it had a delayed back up which was no fault of ours. We reach by entrance to show our boarding passes just to enter the plane at * **am, where a young spanish girl with a stink attitude told us the plane close. First time i have book a flight with you all and would be the last. Imagine they give away our seats which we had confirmed seats and boarding passes and also security delayed which was no fault of ours and they never page our names on the mike. This travelling purpose was due to my father in law passing. Also it was a connected flight so we lose half of the money. This is the worst experience i ever had.
GetHuman994116 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman994116 fixed the problem
We are waiting for GetHuman994116 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common American Airlines customer problems.
How Do I Check My Flight Status with American Airlines?How Do I Update an Existing Reservation with American Airlines?What happens if my flight is cancelled American Airlines?How do I make a complaint to American Airlines?
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman994116 fixes it.
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman994116
Aug 15th, 2018 - a yr ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 2825 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman994116 started working on this issue
Aug 15th, 2018 11:32am