We booked a flight from Omaha to Philadelphia not anticipating any issues as we have fl...

GetHuman981835's customer service issue with American Airlines from August 2018

Help with my American Airlines issue
The issue in GetHuman981835's own words
We booked a flight from Omaha to Philadelphia not anticipating any issues as we have flown with AA before with ease. The connecting flight at Chicago was cancelled. They had to stay in Chicago for many hours. Finally, they found a flight for that connects to Louisville, KY and then takes them to Philadelphia from there. They arrived at midnight and the next flight leaves at *:** this morning. No where to sleep, nowhere to eat. This is unacceptable. I want a full refund and refund for our hotel that would not let us out of our reservation in Philadelphia due to this issue.
GetHuman981835 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman981835 fixed the problem
We are waiting for GetHuman981835 to fix the problem and share the solution with the rest of us customers.
Please help with my American Airlines issue
Do you have a customer issue as well?
We can help you get American Airlines's attention and get better help faster. Tap below to get started.
Having American Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines email you?
This email address isn't valid

American Airlines

Customer service issue
Reported by GetHuman981835
Aug 12th, 2018 - 7 mons ago
I have an issue with American Airlines too
Fixed
Seen by 4 customers so far
Similar issue to 2737 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman981835 started working on this issue
Aug 12th, 2018 10:24am
GetHuman981835 indicated the issue is not fixed yet.
Aug 13th, 2018 6:08pm