We booked a flight from Omaha to Philadelphia not anticipating any issues as we have fl...
GetHuman981835's customer service issue with American Airlines from August 2018
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The issue in GetHuman981835's own words
We booked a flight from Omaha to Philadelphia not anticipating any issues as we have flown with AA before with ease. The connecting flight at Chicago was cancelled. They had to stay in Chicago for many hours. Finally, they found a flight for that connects to Louisville, KY and then takes them to Philadelphia from there. They arrived at midnight and the next flight leaves at *:** this morning. No where to sleep, nowhere to eat. This is unacceptable. I want a full refund and refund for our hotel that would not let us out of our reservation in Philadelphia due to this issue.
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