Our flight was cancelled from LAS to LAX on ****. We were refunded $** for this portion...
GetHuman-sdfenn's customer service issue with American Airlines from July 2018
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
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The issue in GetHuman-sdfenn's own words
Our flight was cancelled from LAS to LAX on ****. We were refunded $** for this portion of our trip. That in no way begins to compensate for the effort it took to make separate arrangements to get our family home after a very long trip. The options offered on the phone*email at the time were over ** hours later arrival than originally scheduled and there was only ONE customer service agent available to help customers at LAS. We would take vouchers or an additional refund but $***ticket is TOTALLY UNACCEPTABLE! Our Conf * if WNUSJX. I can be reached by phone at ***-***-****.
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