Was downgraded From First Class Delay's from both airports NO WHEELCHAIR waiting to g...

GetHuman-mrenock's customer service issue with American Airlines from July 2018

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The issue in GetHuman-mrenock's own words
Was downgraded From First Class Delay's from both airports NO WHEELCHAIR waiting to get ME and Wife to GATE? while wife waited for walker come off first flight made my way to gate SADLY with NO HELP Being Disabled Arrived at Gate to find out they were Boarding flight was taken off at *:** pm I and Wife had** minutes before they close get PLANE TAKE OFF Wife was told to take walker go to gate * SADLY was told wrong gate number told AGET AT *:**PM THAT SOMETING IS WRONG DON'T WANT TO LOSE ARE SEATS POLICE CALLED WIFES CELL PHONE SHE WAS * GATES AWAY RUDELY TOLD AS BOARDING PLANE ARE SEATS WERE GIVEN AWAY??????? THEY TOLD US THAT IF MADE A FUSS WE COULD MISS ARE FLIGHT AND JUST FIND A SEAT IN BACK OF PLANE?? ONLY SEATS LEFT WERE EXIT SEATS I AM *** PERSENT DISABLED CAN'T HELP MYSELF LET ALONE ANYONE ELSE HAVE PICTURE SHOW SEAT I WAS IN WANT REFUND**AND REASON WHY THIS HAPPENED? AND WHY TAKING SO LONG TO GET MY MONEY BACK??
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American Airlines

Customer service issue
Reported by GetHuman-mrenock
Jul 2nd, 2018 - a yr ago
I have an issue with American Airlines too
Seen by 6 customers so far
Similar issue to 1798 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman-mrenock started working on this issue
Jul 2nd, 2018 3:28pm
GetHuman-mrenock indicated the issue is not fixed yet.
Jul 2nd, 2018 4:30pm
GetHuman-mrenock confirmed the issue is fixed. Hooray!
Jul 4th, 2018 3:04pm