Was downgraded From First Class Delay's from both airports NO WHEELCHAIR waiting to g...
GetHuman-mrenock's customer service issue with American Airlines from July 2018
Help with my American Airlines issue
Top Tip from another customer
You can use https://www.aa.com/contact/forms?topic=CR#/ to submit any issue you are having with American Airlines. If the issue has to do with someone on the flight please write down any details you can remember. American Airlines will most likely request back any documentation to help with your issue.
The issue in GetHuman-mrenock's own words
Was downgraded From First Class Delay's from both airports NO WHEELCHAIR waiting to get ME and Wife to GATE? while wife waited for walker come off first flight made my way to gate SADLY with NO HELP Being Disabled Arrived at Gate to find out they were Boarding flight was taken off at *:** pm I and Wife had** minutes before they close get PLANE TAKE OFF Wife was told to take walker go to gate * SADLY was told wrong gate number told AGET AT *:**PM THAT SOMETING IS WRONG DON'T WANT TO LOSE ARE SEATS POLICE CALLED WIFES CELL PHONE SHE WAS * GATES AWAY RUDELY TOLD AS BOARDING PLANE ARE SEATS WERE GIVEN AWAY??????? THEY TOLD US THAT IF MADE A FUSS WE COULD MISS ARE FLIGHT AND JUST FIND A SEAT IN BACK OF PLANE?? ONLY SEATS LEFT WERE EXIT SEATS I AM *** PERSENT DISABLED CAN'T HELP MYSELF LET ALONE ANYONE ELSE HAVE PICTURE SHOW SEAT I WAS IN WANT REFUND**AND REASON WHY THIS HAPPENED? AND WHY TAKING SO LONG TO GET MY MONEY BACK??
GetHuman-mrenock did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
How GetHuman-mrenock fixed the problem
USING YOURSERVICE AS WELL AS B.B.B THANKS ALL
Please help with my American Airlines issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common American Airlines customer problems.