Well, they called back. She asked me for the * letter code for another flight I asked her about. The code was not on my cheap air confirmation email. The woman was snooty. After a bunch of looking and trying to give her rides and numbers she finally told me my flight was nonrefundable. I had paid for flight insurance though. She stated that it was through a *rd party and I works have to speak with them. The call was tense and unwelcoming and unhelpful. Why not just tell me the information in the first place?
GetHuman838067's customer service issue with American Airlines from July 2018
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I may not need to fly to Florida anymore. If I cancel, will I be refunded? I paid ** dollars for Travel Protection Plan.
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