I missed my connecting flight from Charlotte to Norfolk Jun ** AA ***G due to crew issu...

GetHuman829334's customer service issue with American Airlines from June 2018

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The issue in GetHuman829334's own words
I missed my connecting flight from Charlotte to Norfolk Jun ** AA ***G due to crew issues and a delay in my flight taking off. I was informed before boarding that I would be put up in a hotel. I arrive in Charlotte at midnight and there was a crowd of irate passengers, ncluding me, that were told there were no hotels. I have it in writing that I would have a room.I found a hotel with availability (after an hour calling numerous locations) and expect a full refund to the cost of this room. I would have stayed in Ft Meyers if I knew there was a risk of me spending the night in the Charlotte airport. Please advise who I can send this receipt to. I also need a phone number for an executive at American to discuss this experience as I had major flight issues coming and going. Please repond immediately.***********Chat Conversation End ********************Type a message...
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American Airlines

Customer service issue
Reported by GetHuman829334
Jun 28th, 2018 - a yr ago
I have an issue with American Airlines too
Fixed
Seen by 10 customers so far
Similar issue to 1736 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman829334 started working on this issue
Jun 28th, 2018 2:55pm
GetHuman829334 indicated the issue is not fixed yet.
Jun 28th, 2018 8:09pm
GetHuman829334 indicated the issue is not fixed yet.
Jun 29th, 2018 6:28pm
GetHuman829334 indicated the issue is not fixed yet.
Jul 1st, 2018 4:02pm
GetHuman829334 indicated the issue is not fixed yet.
Jul 1st, 2018 4:03pm