I missed my connecting flight from Charlotte to Norfolk Jun ** AA ***G due to crew issu...
GetHuman829334's customer service issue with American Airlines from June 2018
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The issue in GetHuman829334's own words
I missed my connecting flight from Charlotte to Norfolk Jun ** AA ***G due to crew issues and a delay in my flight taking off. I was informed before boarding that I would be put up in a hotel. I arrive in Charlotte at midnight and there was a crowd of irate passengers, ncluding me, that were told there were no hotels. I have it in writing that I would have a room.I found a hotel with availability (after an hour calling numerous locations) and expect a full refund to the cost of this room. I would have stayed in Ft Meyers if I knew there was a risk of me spending the night in the Charlotte airport. Please advise who I can send this receipt to. I also need a phone number for an executive at American to discuss this experience as I had major flight issues coming and going. Please repond immediately.***********Chat Conversation End ********************Type a message...
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