what is going on with the very long waits with AA

GetHuman817286's customer service issue with American Airlines from June 2018

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The issue in GetHuman817286's own words
The problem: what is going on with the very long waits with AA
GetHuman817286 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
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American Airlines

Customer service issue
Reported by GetHuman817286
Jun 25th, 2018 - 6 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 1660 others
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Timeline
GetHuman817286 started working on this issue
Jun 25th 6:10am