I have been on hold for an hour and ***. I need o reschedule my moms flight. We were to...

GetHuman817286's customer service issue with American Airlines from June 2018

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The issue in GetHuman817286's own words
I have been on hold for an hour and ***. I need o reschedule my moms flight. We were told my sister has an oncology appointment Tuesday that is crucial for my mom to be her for it.
GetHuman817286 did not yet indicate what American Airlines should do to make this right.
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American Airlines

Customer service issue
Reported by GetHuman817286
Jun 25th, 2018 - 4 mons ago
I have an issue with American Airlines too
Fixed
Seen by 2 customers so far
Similar issue to 1659 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman817286 started working on this issue
Jun 25th 6:05am
GetHuman817286 indicated the issue is not fixed yet.
Jun 25th 6:08am