Record locator THADQT*We were notified of a delay. Now it says there is no delay. It st...

GetHuman817199's customer service issue with American Airlines from June 2018

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Before contacting them, items GetHuman817199 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman817199's own words
Record locator THADQT*We were notified of a delay. Now it says there is no delay. It still says we are eligible to reschedule.**Is it delayed or not?**If it IS delayed, we’d like to reschedule the second leg of the flight only... not the entire trip.
GetHuman817199 did not yet indicate what American Airlines should do to make this right.
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American Airlines

Customer service issue
Reported by GetHuman817199
Jun 25th, 2018 - 4 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 4 customers so far
Similar issue to 1658 others
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Timeline
GetHuman817199 started working on this issue
Jun 25th 4:42am