Wondering if with my tickets we would get free carry-on luggage for overhead bin.
GetHuman-carolbee's customer service issue with American Airlines from June 2018
Help with my American Airlines issue
The issue in GetHuman-carolbee's own words
Go to Oregon. Don't want to pay for carry-on bag at the counter. ... We have * tickets (lowest fare-economy) to fly from PHX to Portland PDX in a few days roundtrip **** - ****. * seniors. What luggage each can we bring, without a fee attached? One personal bag*purse for by our feet is understood. Do we pay for a carry-on bag that goes up above seats? Carol Crisp
GetHuman-carolbee did not yet indicate what American Airlines should do to make this right.
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How GetHuman-carolbee fixed the problem
We called and waited to talk with an agent.
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