Help booking a flight using mileage

GetHuman640408's customer service issue with American Airlines from April 2018

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Help with my American Airlines issue
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Before contacting them, items GetHuman640408 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
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The issue in GetHuman640408's own words
The problem: Help booking a flight using mileage
GetHuman640408 did not yet indicate what American Airlines should do to make this right.
I have an issue with American Airlines too
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American Airlines

Customer service issue
Reported by GetHuman640408
Apr 29th, 2018 - 5 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 4 customers so far
Similar issue to 3779 others
0 customers following this
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Timeline
GetHuman640408 started working on this issue
Apr 29th 10:44pm