Help booking a flight using mileage

GetHuman640408's customer service issue with American Airlines from April 2018

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Help with my American Airlines issue
Before contacting them, items GetHuman640408 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
GetHuman640408's next move: have a American Airlines rep call.
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The issue and preferred resolution, in GetHuman640408's own words:
The problem I ran into: Help booking a flight using mileage
I trust that American Airlines will make this right and come up with a resolution that is fair.
Help with my American Airlines issue
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American Airlines

Customer service issue
Reported by GetHuman640408
Apr 29th, 2018 - 3 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 4 customers so far
Similar issue to 2142 others
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Timeline
GetHuman640408 started working on this issue
Apr 29th 10:44pm