My flight from Newark to Charlotte was *** pm sat evening I get three texts at *** pm w...

GetHuman639312's customer service issue with American Airlines from April 2018

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My flight from Newark to Charlotte was *** pm sat evening I get three texts at *** pm with three different times at **pm I got booked for *am flight because the time moved up to ****am , when I came back at ***am I was told my original flight just left and my bag was on it ,now I get to charlotte after another ** min delay and I’m told my bag is on the next flight .......my trip is ruined and I believe this unprofessional run around is unacceptable
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American Airlines

Customer service issue
Reported by GetHuman639312
Apr 29th, 2018 - a yr ago
I have an issue with American Airlines too
Not resolved
Seen by 13 customers so far
Similar issue to 14749 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman639312 started working on this issue
Apr 29th, 2018 12:07pm
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Apr 29th, 2018 12:07pm
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Apr 29th, 2018 2:00pm
GetHuman639312 indicated the issue is not fixed yet.
Apr 29th, 2018 2:01pm
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Apr 29th, 2018 2:01pm
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Apr 29th, 2018 2:03pm
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Apr 29th, 2018 2:03pm
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Apr 29th, 2018 2:04pm
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Apr 29th, 2018 2:05pm
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Apr 29th, 2018 2:05pm