Trying to add my known traveler number to my passenger account and your system will not...

GetHuman-ajintema's Make a Booking issue with American Airlines from April 2018

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The issue in GetHuman-ajintema's own words
The problem: Trying to add my known traveler number to my passenger account and your system will not accept it.
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American Airlines

Make a Booking issue
Reported by GetHuman-ajintema
Apr 26th, 2018 - 7 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 4884 others
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Timeline
GetHuman-ajintema started working on this issue
Apr 26th 8:44pm