my miles were suddenly deleted! - get my miles back - I can't use my miles for a new flight

GetHuman610016's customer service issue with American Airlines from April 2018

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The issue in GetHuman610016's own words
get my miles back ... my miles were suddenly deleted!
I can't use my miles for a new flight
get my miles back and use them.
I have an issue with American Airlines too
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American Airlines

American Airline's bonus miles program
Customer service issue
Reported by GetHuman610016
Apr 18th, 2018 - 7 mons ago
I have an issue with American Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 4907 others
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Timeline
GetHuman610016 started working on this issue
Apr 18th 11:58pm