Our luggage is in Barcelona and we are not!!! We missed our flight to Philadelphia and...

GetHuman-abbyjc's customer service issue with American Airlines Baggage from June 2018

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Our luggage is in Barcelona and we are not!!! We missed our flight to Philadelphia and they told us our bags wouldn’t leave the country since we weren’t on the flight!!! Well they did and they still are sitting in Barcelona!!! They are supposed to be sending back ASAP but they haven’t moved!!! Any help is appreciated!!!!! I have a file & record locator info!
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American Airlines Baggage

Customer service issue
Reported by GetHuman-abbyjc
Jun 2nd, 2018 - 17d ago
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Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-abbyjc started working on this issue
Jun 2nd 1:31pm
GetHuman-abbyjc confirmed the issue is fixed. Hooray!
Jun 5th 2:43pm