my flight was diverted to BWI instead of landing into Philly last night. Flight number...

GetHuman689387's customer service issue with American Airlines Baggage from May 2018

2 views
 | 
369 similar
 | 
0 following
Help me with my issue
First: share to improve GetHuman689387's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman689387 to get a American Airlines Baggage rep on the line!
Always use the GetHuman Phone tocall American Airlines Baggage. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman689387 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman689387's own words
my flight was diverted to BWI instead of landing into Philly last night. Flight number ***. I waited for my bags and they never came off the belt. I was told that they will be returned to philly today when the flight flys back today. Will my luggage be at the philly airport ? Is it possible to get the bags delivered to my home and is there a charge for that ? I paid and got myself back to philly on my own last night. It's * bags the name is Chirico Czwokowski Record locator
GetHuman689387 did not yet indicate what American Airlines Baggage should do to make this right.
I have an issue with American Airlines Baggage too
How GetHuman689387 fixed the problem
We are waiting for GetHuman689387 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get American Airlines Baggage's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would American Airlines Baggage email you?
This email address isn't valid
Follow this issue
See how GetHuman689387 fixes it.
This email address isn't valid

American Airlines Baggage

Customer service issue
Reported by GetHuman689387
May 16th, 2018 - 10 mons ago
I have an issue with American Airlines Baggage too
Not resolved
Seen by 2 customers so far
Similar issue to 369 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman689387 started working on this issue
May 16th, 2018 1:14pm