Before contacting them, items GetHuman689387 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman689387's own words
my flight was diverted to BWI instead of landing into Philly last night. Flight number ***. I waited for my bags and they never came off the belt. I was told that they will be returned to philly today when the flight flys back today. Will my luggage be at the philly airport ? Is it possible to get the bags delivered to my home and is there a charge for that ? I paid and got myself back to philly on my own last night. It's * bags the name is Chirico Czwokowski Record locator
GetHuman689387 did not yet indicate what American Airlines Baggage should do to make this right.
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