we had our reservations and it was paid for and then a few weeks later my husband gets...

GetHuman-bobnorun's Refund a Charge issue with American Airlines AAdvantage from May 2021

7 views | 137 similar | 0 following
Help me with my issue

How did GetHuman-bobnorun do it?

Waiting to hear how GetHuman-bobnorun fixed the problem to share with other customers.
The issue in GetHuman-bobnorun's own words
we had our reservations and it was paid for and then a few weeks later my husband gets an email that American Airlines changed our f Tlight to come home without notifying us that they were making this change. The change they made had us waiting at LAX for * hours, I called American and told them i could not sit in an airport for * hours, I am on dialysis and i am diabetic and i also have low blood pressure and some heart issues also. There is no way i can sit in an airport for * hours. This was explained to the customer service agent that i talked to and she changed our flight coming home to syracuse but did not tell us there was a charge and the charge was the same amount we paid for the round trip we originally booked, So our trip is costing us double. This is not fair as we did not change the trip in the beginning nor were we contacted or asked if we minded if our trip was changed. This is not right and i want my money refunded to my credit card asap. The airlines changed my flight i did not request the change why do i have to pay for it and pay for another round trip ticket X* passengers with us. Please look into this as its not fair to any of us and this is making our vacation not fun any more.

GetHuman-bobnorun did not yet indicate what American Airlines AAdvantage should do to make this right.

How GetHuman-bobnorun fixed the problem

We are waiting for GetHuman-bobnorun to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get American Airlines AAdvantage's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bobnorun fixes it.
This email address isn't valid

American Airlines AAdvantage

Refund a Charge issue
Reported by GetHuman-bobnorun
May 11th, 2021 - 2 months ago
Fixed
Seen by 7 customers so far
Similar issue to 137 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-bobnorun started working on this issue
May 11th 4:05am
GetHuman-bobnorun confirmed the issue is fixed. Hooray!
May 13th 12:29am