My flight of Nov **, from Lima, Peru, to LAX went fine. I retrieved luggage from the i...
GetHuman4078865's Refund a Charge issue with American Airlines AAdvantage from December 2019
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The issue in GetHuman4078865's own words
My flight of Nov **, from Lima, Peru, to LAX went fine. I retrieved luggage from the international area at LAX and dropped it to take my connecting flight to FAT. Upo*n arrival at FAT, I went to pick up my luggage and noticed, my brand new bag had one of its wheels ripped almost completely out.*My flight number was AA****, on American Eagle.. My name is Maria Eugenia Davis. PNR ZORSIG LAX**FR **** ** Nov. Fresno CA FAT AA ****. AA **** *** ***. I have the bag's proof of purchase, and its tags, to determine it was not an old piece of luggage* I paid about $**. I have photos of the broken wheel. Due to negligence on the part of those handling luggage on your terminal, I am asking for a refund of $**, at your earliest possible convenience. As a frequent flyer I've always preferred American Airlines* I had not experienced any issues in the past. Thank you.
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