My account number is *FC**B* name on account is Tanya Whitehurst, but my name on my Pas...

GetHuman2041444's customer service issue with American Airlines AAdvantage from January 2019

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The issue in GetHuman2041444's own words
My account number is *FC**B* name on account is Tanya Whitehurst, but my name on my Passport is Tanya Whitehurst-Allen, *When I try to check - in on line it will not let me. Same issue last year returning from Cancun. But I was able to check in from Online going outbound, but Not for return flight. Error reads have to check-in at security to verify passport. I think it has to do with my name. Is this an issue you can assist with by updating my name on my account ? *Thank you.
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American Airlines AAdvantage

Customer service issue
Reported by GetHuman2041444
Jan 26th, 2019 - 3 mons ago
I have an issue with American Airlines AAdvantage too
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Seen by 2 customers so far
Similar issue to 143 others
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Timeline
GetHuman2041444 started working on this issue
Jan 26th 12:27am