Hello my name is Wyatt Kolb. My ** Ford F-***s engine is idling high and dropping low...

GetHuman-foxhead's customer service issue with America's Car-Mart, Inc. from February 2019

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The issue in GetHuman-foxhead's own words
Drive home in the rain ... Hello my name is Wyatt Kolb. My ** Ford F-***s engine is idling high and dropping low. Pulls and tugs when I’m idling having to put a bunch of pressure on the break. Gets really shaky as well when you idle and when I go to slowly accelerate the rpms jump really high and when I let off it drops below * and acts like it’s going to die. I have checked my warranty paperwork and am still covered. Needing to get this fixed ASAP. I travel for work and will not miss work, but this is my only transportation. Needing someone to get ahold of me soon so we can get this resolved. Hoping all these negative comments aren’t true. Thank you very much
It could hinder me at work and how do y’all expect to see the green if I’m not working? Really disappointed and hopping all the negative comments and the reputation that you have isn’t true. Come on prove me wrong! Thank you so much!
Getting it fixed correctly and efficiently
I’ve never missed a payment. Always weeks ahead. And take care of the vehicle. I’ve been a good customer for ** months. I didnt expect an older truck like this that I’m paying $**** more than what Kelly blue book retails it at to have problems when I haven’t even had it a year.
I got it to my current residence. Now y’all take over while I work and continue making my payments on time.
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America's Car-Mart, Inc.

Ford F-***
Customer service issue
Reported by GetHuman-foxhead
Feb 17th, 2019 - 8 mons ago
I have an issue with America's Car-Mart, Inc. too
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Seen by 4 customers so far
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GetHuman-foxhead started working on this issue
Feb 17th 8:40am