Amazon Customer Service Issues

I am trying to track my Prada Havana sunglasses. I have not received any communication regarding my order. Please contact me at 2:10 [redacted] 02 or email me at Pat Balderas valdeRAS [redacted] to provide an update on my sunglasses. If my order is not one of the five remaining, I will cancel it through my bank. I am disappointed with the lack of communication from Amazon and would appreciate hearing about the status of my order before Monday. Thank you.

VAT Services on Amazon Rotate Your Card Simplifying VAT compliance in Europe (UK, DE, FR, IT, ES, PL, CZ). Submitting VAT declarations for the first 6 months FREE (promotion valid until 31/12/[redacted]). Review and Sign Forms Registration forms have been generated and are ready for signing and sending to the tax agent. Follow the detailed instructions below regarding the application process. Selected Country United Kingdom 1 Download, print, and sign the downloaded forms(Number of forms in download: 1) Download, review, and sign the forms as required. To assist you in this process, we have attached sample forms with instructions. Remember all forms must be signed by the same legal representatives listed in the commercial register. Signatures must be handwritten and match the signature provided on your identity document/passport. Check your signature by going to the Documents section on the navigation pane. Missing signatures, signatures in the wrong place, or electronic signatures will not be accepted by the tax advisor. Download 2 Prepare the following documents for mailing The following documents must be sent by mail. These include the downloaded documents above, and in specific cases, original documents collected in the previous step. For applications for the UK and Poland, it will not be processed until the physical documents are received. For France and Italy, although the application will be processed based on the documents submitted above, tax authorities require the submission of physical documents for record-keeping. Send these original documents once COVID-19-related restrictions imposed by local authorities are lifted. United Kingdom UK Power of Attorney Details Collect the above-mentioned documents and send them to the tax agent at the address provided below. If you are registering in multiple countries, you can send them in the same package. Mailing Address: Avalara Europe Ltd. Lanchester House, 3rd Floor Trafalgar Place Brighton, BN1 4FU, United Kingdom (contact number: +44 1[redacted]15 for email purposes only)

I have experienced ongoing problems with my deliveries. Some items are successfully delivered, while others are returned. It seems like the issue might be related to the drivers. My address is clearly displayed in multiple areas and my house is easily identifiable as the only one on the block. Despite this, most of my orders end up being returned. This is particularly frustrating as some of these items were intended as Christmas gifts. Contacting customer service has also been a challenge, adding to my frustration.

I visited Amazon.com, and I am concerned because none of my orders are displaying on the website even after I log in. I have a pending order awaiting delivery, and despite signing up and paying for Amazon Prime, the website prompts me to join again when I try to access my membership. I would appreciate a prompt response regarding the status of my orders and membership. Daniel Smallwood Address: [redacted] Hummingbird Rd., Camilla, GA [redacted] Phone: [redacted]

Hello, I am a French consumer. I am not very proficient in English to explain my problem. I will write to you in French next. I ordered a drill battery from you for a Wirth drill that I received on Saturday morning in perfect condition externally. It fits very well on the drill. It arrived uncharged, so I put it on the original Wurth battery charger. It does not charge; the charger behaves like it does with my original battery that is defective - it blinks from red to green without charging. Could the battery be defective? Meanwhile, my second original battery, which is still good, charges perfectly in the charger. What do you recommend? Best regards, Benjamin.

Margaret and Ian Nicoll recently received a Braun razor that was not ordered by anyone in the family. The parcel was correctly addressed to them, but they are unsure where it came from. This unexpected delivery has caused concerns about a potential mix-up, perhaps resulting in a missing Christmas present. The package bears the following identification numbers: QA[redacted], DXW2, DXW2 CYCLE2, and a yellow sticker with the number B23=28. Margaret Nicoll is seeking assistance in resolving this issue to prevent disappointment for the intended recipient of the razor.

I bought the Boult Audio BassBuds Storm-X in-Ear Wired Earphones with Mic and Full Metal Body for Extra Bass & HD Sound with Passive Noise Cancellation (Grey) from Amazon on August 13, [redacted]. This item has a one-year warranty. I'm experiencing difficulties with the sound quality of the earphones, although there is no physical damage. I have the invoice as proof of purchase. I kindly request a replacement for this item. Thank you for your attention to this matter.

I attempted to purchase two items, and my initial payment method was declined. I proceeded to use another card to complete the order. Amazon, however, charged a different card without my authorization, resulting in duplicate orders. I demand an immediate cancellation of the duplicate items. I refuse to wait until the seller responds on the 21st. Amazon's unauthorized charges have caused me frustration, and I am considering canceling my prime membership. Kindly issue a refund for the two duplicate orders promptly.

I am seeking assistance with a return for two security systems from Zosi. I was initially disappointed to discover that the newer system does not allow for recording in one-hour segments like my previous [redacted] model. Despite troubleshooting with Zosi's technical support and even receiving a replacement NVR system, the issue persists. The new system generates multiple short files rather than a single one-hour recording, which does not meet my needs. Amazon has agreed to expedite the return process for the replacement system. As a result, I have decided to return both systems to Zosi and will be purchasing a different brand through Amazon. I appreciate any help with facilitating the return process for the second system. Thank you.

I purchased PYD Sublimatable blank tumblers in violet, expecting them to change color in the sun. However, upon receiving my order and printing on them, I discovered they actually change to blue under UV light. This mix-up occurred during shipping. Now, I seek a refund for the incorrect tumblers. Unfortunately, I have already personalized them with artwork through sublimation printing and assembly, making them unsuitable for resale. This error was not indicated on the packaging, so I couldn't have known until later. My request is for a refund without needing to return the items, as they are now unique with my designs on them.

I placed an order on your website on 11-25-[redacted] with a scheduled delivery for 12-12-[redacted]. Unfortunately, the delivery was delayed until 12-13-[redacted], but the item has still not arrived. After contacting customer service on 13, I was informed that the item was lost, and that the refund would be processed within 5 to 7 days. The delay in the refund was due to your finance department, which initiated the refund on 12/15/[redacted]. I would like the issue resolved promptly and the refund processed soon. It is important to address these concerns in a timely manner to prevent customers from reconsidering future purchases.

Order number: [redacted]-[redacted]. My order from 2/12 has been canceled three times and still hasn't been dispatched. I recently purchased a desk from IKEA on 20/12 and I'm struggling to cancel the original order for a refund. I've spoken on the phone with Daniel and later with his boss, but they were unhelpful. My money is still being held by them. The seller informed me that there are [redacted] desks in stock at the warehouse, but they are not fulfilling orders. This situation is frustrating.

Hello, I am unable to access my account as it has been blocked. I tried to submit a photo of my credit card as requested, however, it was deemed invalid. I made a purchase in Canada as a friend of mine lives there and is bringing it to me in a week. Due to my suspended account, I am concerned that my order might not arrive on time. I would appreciate it if you could assist me with this issue. Please contact me at ±[redacted]0. Thank you. Best, Miss P. Laurie

I never received this order and therefore could not return it. As an Amazon Prime customer, I expected to receive the item the next day after placing the order on December 16, [redacted]. The order total was £8.49, and it was supposed to be dispatched to Jehanger Shariatmadari. The item in question is the ANSMANN AAA Rechargeable Batteries [Pack of 2] with [redacted] mAh NiMH High Capacity. I have initiated the return process, and I am waiting for the refund to be processed once the item is returned. I will track the return and refund status accordingly.

I purchased a pricey and substantial massage chair. Today was the scheduled delivery day, and I expected to receive a text 30 minutes before delivery as mentioned in the notice. Unfortunately, I did not receive any notification. Surprisingly, I found out about the delivery through Alexa without any prior warning. The delivery personnel did not even knock on my door but left the $[redacted] massage chair outside my garage. The delivery instructions clearly stated that they should bring it inside the house. I am concerned about the chair being left outside, especially if it had rained. Now I have a large, heavy chair in my garage, and I am unable to move it inside. This experience did not meet my expectations at all.

I placed an order for size 13 wide shoes on November 27th. The item was listed as "Amazon Prime." However, when I received the order on December 18th, I was given size 13 regular instead. I originally paid $39.99 after a $10 coupon was applied. The current price for the shoes is now $45. I kindly request to have the correct size shipped to me without any extra charges. Additionally, I would appreciate compensation for the three-week delay in receiving this Amazon Prime item.

I placed an order, and I keep getting notifications that payment revisions are required. Despite fixing and updating it more than 10 times, the system keeps prompting me to correct it, which I've already done. Initially, my order was scheduled for delivery on Tuesday, but now I have to wait until Friday due to payment issues. I urgently need the items as they are intended for Christmas gifts, and Friday is the latest I can wait. I kindly request for the payment to be processed promptly so that I can receive my order on time.

Living in a high-crime neighborhood, I've had multiple packages stolen from my porch. With the latest delivery, I requested the driver to call or knock before leaving the package to ensure someone was present. Unfortunately, this did not happen, leading me to file an incident report about the missing package. Since then, my account has been locked for over two months. Despite verifying my credit cards as requested, they continue to claim it's unverifiable.

I am experiencing issues with my account showing unusual payment activity. I have reached out for assistance without success. Despite sending required documents, the situation remains unresolved. I am concerned about the purchased items, their status, and payment confirmation. Accessing my account has proven difficult despite multiple attempts. The customer service provided did not address my concerns. For clarification, my name is Mackinnley Long, not Danielle. You can reach me at [redacted] or email me at [redacted] Please assist me as these purchases are intended for my family's Christmas celebration.

I am a disabled customer who is deeply frustrated by the lack of accommodation for people with disabilities on your website. After repeatedly providing corrected MasterCard numbers, I still encountered issues with my purchases not going through correctly and being billed to the wrong card without any notification. Your focus on financial transactions has overshadowed the need for personal customer service that is essential for individuals like me. By neglecting to respond to inquiries promptly, my recent order for Vegemite was both missing from the shipment and charged to my account erroneously. The absence of proper communication and service has left me in a tough spot during the holiday season. I urge you to address these issues, refund the incorrect charges, and ensure quality service for all customers, including those with disabilities.