I am currently living in Italy but have an American Kindle and American account. I am...

GetHuman6081910's customer service issue with Amazon from May 2021

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The issue in GetHuman6081910's own words
I am currently living in Italy but have an American Kindle and American account. I am unable to change my telephone number on Amazon to the Italian one. Lately, Amazon has been requesting to send a text message to confirm my purchases. This limits my purchases on the games I play on my Kindle and also my other purchases. Can you give me the option of requesting a code on my email account? Better yet, go back to the way things were with no code request.

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Amazon

Customer service issue
Reported by GetHuman6081910
May 18th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 49708 others
0 customers following this

Timeline

GetHuman6081910 started working on this issue
May 18th 5:54am
GetHuman6081910 indicated the issue is not fixed yet.
May 19th 5:08am