Hello. I purchased a $**.** Mothers Day Amazon gift card. It stated clearly that...

GetHuman6059352's customer service issue with Amazon from May 2021

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The issue in GetHuman6059352's own words
Hello. I purchased a $**.** Mothers Day Amazon gift card. It stated clearly that **.** and up cards qualified for a $**.** promotional credit applied to your account. The balance is not in my account. I have chatted with * different reps, the first said it was already in my account and would show up during checkout, I went to check out and it did not show up. I recontacted chat and the *nd rep did look and said it was not there. They did not offer a solution except for offering to have someone call me. I just want the $** they owe me in my account. Thanks!

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Amazon

Customer service issue
Reported by GetHuman6059352
May 12th, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 49423 others
0 customers following this

Timeline

GetHuman6059352 started working on this issue
May 12th 3:02am

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