I set up an account in Amazon Prime and AMC Plus about a week ago at that time I ask fo...

GetHuman5971723's Can't Login issue with Amazon from April 2021

Help with my Amazon issue
The issue in GetHuman5971723's own words
I set up an account in Amazon Prime and AMC Plus about a week ago at that time I ask for the free trial on both. I have not been able to access ether of these accounts. I can get email from you telling me how that I have ***** days left on free trail on Prime and I am sure the AMCPlus free trail of * days is over by now. Every time I try to log into the accounts the tells me my billing address is not valid.

GetHuman5971723 did not yet indicate what Amazon should do to make this right.

How GetHuman5971723 fixed the problem
Called amazon a tech walked me through it. She was very nice kept try different things to resolve the problem.
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Can't Login issue
Reported by GetHuman5971723
Apr 17th, 2021 - 3 months ago
GetHuman5971723 shared how to fix
Seen by 5 customers so far
Similar issue to 61343 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman5971723 started working on this issue
Apr 17th 5:30pm
GetHuman5971723 indicated the issue is not fixed yet.
Apr 18th 2:29am
GetHuman5971723 confirmed the issue is fixed. Hooray!
Apr 18th 8:17pm