Good morning,*I have a new cell phone on my account. It *is ***-***-****. The...

GetHuman5967074's Can't Login issue with Amazon from April 2021

Help with my Amazon issue
First: share to improve GetHuman5967074's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5967074 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5967074's own words
Good morning,*I have a new cell phone on my account. It *is ***-***-****. The ***-***-**** is no longer valid. *I can't retrieve notifications on the old phone number! Can you please remove and update with my new phone number?*I already spoke with somebody in Singapore who managed to not remove my old number and have a password reset and now I got locked out. *Can someone please assist me with this issue?*Thank you *Deborah

GetHuman5967074 did not yet indicate what Amazon should do to make this right.

How GetHuman5967074 fixed the problem

We are waiting for GetHuman5967074 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Login issue
Reported by GetHuman5967074
Apr 16th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 61584 others
0 customers following this


GetHuman5967074 started working on this issue
Apr 16th 11:51am

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians