Attempting to sign on to Amazon. Sign-on process uses two factor authentication. Page...

GetHuman-mark_sar's customer service issue with Amazon from April 2021

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The issue in GetHuman-mark_sar's own words
Attempting to sign on to Amazon. Sign-on process uses two factor authentication. Page says that it is sending a text message with a special code, but nothing is received on my end. My iphone receives text messages from banks and other financial institutions without issue. Also attempted "resend" of the text message without success. Already cleared cookies from Google Chrome to no positive outcome.

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Amazon

Customer service issue
Reported by GetHuman-mark_sar
Apr 14th, 2021 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 62244 others
0 customers following this

Timeline

GetHuman-mark_sar started working on this issue
Apr 14th 6:24pm

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