Everytime USPS is carrier, they take to their post office, not to delivery address provided. Out of ** packages, ** arrived with no problem, only * handled by USPS did not arrive.

GetHuman5917365's customer service issue with Amazon from April 2021

Help with my Amazon issue
The issue in GetHuman5917365's own words
Items were shipped via USPS, marked as delivered but not delivered, are held at post office. Already charged my credit card, but I did not recieve package. No use for me if items dont arrive to address I provided. Unable to go pickup to USPS. In my account, I have set delivery instructions to Monta through Friday during bussiness hours. Either deliver items by April *th, or refund me and have USPS take item back to seller.
They mark as delivered, charge credit card and did not deliver. Gives bad image, apparently USPS does not follow through with their deliveries.
Either deliver items by April *th, or refund me and have USPS take item back to seller.
I have been buying at Amazon since ****.
Was not able to contact seller for * item, and sent Amazon message to seller to the other * sellers
How GetHuman5917365 fixed the problem
Take a sceenshot of the Amazon tracking that says " Your package is ready for pickup" and it appearsmarked as delivered. Contact USPS, request delivery. If they do not deliver, contact Amazon and request refund, even if in their delivery status is marked as delivered.
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Amazon

online shopping
Customer service issue
Reported by GetHuman5917365
Apr 2nd, 2021 - 4 months ago
Fixed
GetHuman5917365 shared how to fix
Seen by 15 customers so far
Similar issue to 65066 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman5917365 started working on this issue
Apr 2nd 8:57pm
GetHuman5917365 confirmed the issue is fixed. Hooray!
Apr 5th 5:11pm

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