We ordered a product for a family member. Somehow you started sending * of the same ite...

GetHuman-jdrcelti's customer service issue with Amazon from March 2021

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Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman-jdrcelti's own words
We ordered a product for a family member. Somehow you started sending * of the same item to her per month. Only was supposed to be one item. Then she moved. I changed her address but now Amazon is sending and charging us for * items. Only one at her new address is necessary. It’s so difficult to cancel orders sent to wrong address. I just attempted to cancel * of the orders that are scheduled to ship and debit our account today.

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Amazon

Customer service issue
Reported by GetHuman-jdrcelti
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 65670 others
0 customers following this

Timeline

GetHuman-jdrcelti started working on this issue
Mar 25th 2:33pm