I added phone number to my account. I log on with my email address and password now...

GetHuman-ansionac's Can't Login issue with Amazon from March 2021

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The issue in GetHuman-ansionac's own words
I added phone number to my account. I log on with my email address and password now. I then am sent a text to verify my log in on my phone by “ tap link to respond”. I have a flip phone and it does not have a touch screen. If I hit send then my text messages on my phone is flooded with the same message. Called customer service and got no reasonable solution. Website says I can delete phone number if............I log in and go to security settings. But.. since I can’t log in this is a ridiculous solution. Since software is obviously lacking for use with flip phones, How can I fisrst log in or. Eliminate my cell phone number from the site so I can go back to logging in like I always have.

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Can't Login issue
Reported by GetHuman-ansionac
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 65709 others
0 customers following this


GetHuman-ansionac started working on this issue
Mar 24th 8:38pm