Part of an Amazon order did not arrive at my apartment. Order was placed on premises i...

GetHuman5883889's customer service issue with Amazon from March 2021

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The issue in GetHuman5883889's own words
Part of an Amazon order did not arrive at my apartment. Order was placed on premises in a place I cannot access. I have a disability. I have specific delivery instructions with Amazon and my packages always arrive at my door. The package contains two items and the number ********************** . It was delivered by USPS. This has been happening lately and I suspect it is in a remote outdoor mailbox on the property which I do not and cannot access. This has happened before , so I assume others have a similar problem. Perhaps insisting that USPS has access to delivery instructions from vendor, Please retrieve my package or replace the items, one of which is a package of ** organic chocolate bars which might have been compromised by the change o**in temperature*

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Amazon

Customer service issue
Reported by GetHuman5883889
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 65713 others
0 customers following this

Timeline

GetHuman5883889 started working on this issue
Mar 24th 7:57pm

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