I moved to Vietnam in January, bought a new sim card but forgot to change my phone numb...

GetHuman-jodocusj's Can't Login issue with Amazon from March 2021

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The issue in GetHuman-jodocusj's own words
I moved to Vietnam in January, bought a new sim card but forgot to change my phone number in my Amazon account (and several others). Had a problem with my laptop and my LastPass password storage was deleted. Can't remember my Amazon pw so I requested help. They sent a OTP to my email but when I entered that, they*it sends a confirmation to my old phone number, which obviously doesn't work anymore. It's a viscous cycle. I've been trying for days now to discover how to contact them by email or phone. Seems insane that there's no way of contacting them? I could open a new account but all my history will be lost. Plus I have Amazon Prime which automatically renews. Any help would be greatly appreciated.

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Can't Login issue
Reported by GetHuman-jodocusj
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 65748 others
0 customers following this


GetHuman-jodocusj started working on this issue
Mar 24th 3:36am

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