My last order with amazon was replaced with a phony item. (Order...

GetHuman5873219's customer service issue with Amazon from March 2021

Help with my Amazon issue
First: share to improve GetHuman5873219's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5873219 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman5873219's own words
My last order with amazon was replaced with a phony item. (Order * ***-*******-*******)*I have been drinking Typhoo Tea for years and can CLEARLY taste the difference. I wrote and complained with no response to return the unopeded box(** of *) . You guys get too big for customer service? I wrote and NO RESPONSE!* I'm sure as big as you are, you could care less about little ol Diane, but enough of us get treated poorly, and you will suffer the fate of others who didn't care about their customers. * At this point I want to make it clear that this is NOT Typhoo Tea. It is a cheap imitation and I will not be buying it again , ever. * What I would like is to return the box I have not opened. *Diane Mastroianni

GetHuman5873219 did not yet indicate what Amazon should do to make this right.

How GetHuman5873219 fixed the problem

We are waiting for GetHuman5873219 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Amazon

Customer service issue
Reported by GetHuman5873219
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 65713 others
0 customers following this

Timeline

GetHuman5873219 started working on this issue
Mar 22nd 1:41pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies